Contact information
Contact Information Policy
At Wood and Co Coffee Roasters, we’re here to help with any questions or issues you may have. Below are the best ways to get in touch with us:
For all general inquiries, order updates, or support, please email us at:
orders@woodandcocoffee.com.au
We aim to respond to all emails within 24-48 hours during business days.
Phone
If you’d prefer to speak with us directly, you can call us on:
0408 104 669
Our phone line is open during business hours:
Monday to Friday: 9 AM - 5 PM AEST
Visit Us
Want to chat in person or pick up an order? You can find us at:
369 Albert Street, Brunswick, VIC 3056
Our café is open:
Monday to Friday: 8 AM - 3 PM AEST
Saturday: 8am - 1pm AEST
Social Media
You can also reach out to us via direct message on our social media platforms:
- Instagram: @woodandcocoffee
Customer Feedback
We value your feedback and are always looking for ways to improve. If you’d like to share your thoughts, please don’t hesitate to get in touch via email or our contact form.
Response Times
Our team is small but dedicated! While we strive to respond promptly, please allow for a slight delay during busy periods or holidays.