Shipping policy

Shipping Policy

Shipping Within Australia

We ship all online orders via Australia Post to ensure reliable delivery across the country.

• Delivery Times:

  • Major metro areas: Up to 4-7 business days from dispatch.
  • Regional or rural areas: Delivery may take slightly longer, depending on your location.

• Free Shipping:

  • Orders over $75 qualify for free standard shipping within Australia.

Processing Times

We aim to dispatch your order within 1-2 business days of receiving it. If there are any delays in processing, we’ll let you know as soon as possible.

Tracking Your Order

Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your coffee's journey to your door.

Important Notes:

• Delivery timeframes are estimates provided by Australia Post and may vary due to postal delays outside our control.
• Public holidays or busy periods (like Christmas) may impact delivery times.
• Please ensure your shipping address is accurate at checkout to avoid delays or undeliverable orders.

Need Help?

If you have questions about your shipment or experience any issues, please reach out to us at orders@woodandcocoffee.com.au or call us at 0408 104 669.